[vc_row el_position=”first”][vc_column][vc_column_text el_position=”first last”]
Red Secret FAQ
Find below a list of frequently asked questions by Red Secret users. If your question remains unanswered, please email us using the contact form, or using support(at)secret-audio.de.
[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_toggle title=”Does Red Secret have a True Bypass?” open=”false” el_position=”first last”]
Yes, it does! A high-quality relay will completely exclude the Red Secret distortion circuit from the signal path when in stand-by mode or when switched off.
[/vc_toggle][/vc_column][/vc_row][vc_row][vc_column][vc_toggle title=”Does Red Secret only work with tube amplifiers?” open=”false” el_position=”first last”]
No. Red Secret works with every amplifier. However, it provides no cure for low-quality amps. While supporting the sound of every amp, naturally, a high-quality amp will sound better than a bad one. Most of the time, tube amplifiers will deliver the better sound. That is why in our experience, Red Secret works very well with them.
[/vc_toggle][/vc_column][/vc_row][vc_row][vc_column][vc_toggle title=”Can I use Red Secret by connecting it to a pedalboard?” open=”false” el_position=”first last”]
Yes. But pay attention to the power supply: depending on different levels of voltage, Red Secret will sound different. The higher the power supply voltage, the less distortion it will produce. Any voltage between 9 and 15 is possible.
For a more distorted basic sound, a 9 volt power supply will deliver the best results. For a more neutral sound character, we recommend a 12 volt power supply.
While Red Secret comes with a mains adapter, you can use all standard, commercially available mains adapters for effects devices, provided their positive pole post is located on the outside of the plug.
[/vc_toggle][/vc_column][/vc_row][vc_row][vc_column][vc_toggle title=”Can I use Humbucker and single-coil pickups without changing the settings on Red Secret?” open=”false” el_position=”first last”]
Yes. Even though the single-coil pickups are naturally slightly quieter, your overall sound settings will remain in a way that does not require adjusting. If the marginal difference in sound volume does bother your, simply adjust it using the pre-controller.
[/vc_toggle][/vc_column][/vc_row][vc_row][vc_column][vc_toggle title=”Everyone who has heard me perform recently is now also dying to get my magic device. But I want my great sound to remain unique!” open=”false” el_position=”first last”]
First of all, aren’t you being rather selfish? Secondly: don’t worry! Red Secret reacts to your play and technique in an entirely individual way. Thus, your style and sound will remain truly distinctive – meanwhile turning more absorbing, contoured and direct… in short, even better! Your sound will be – forever yours.
[/vc_toggle][/vc_column][/vc_row][vc_row][vc_column][vc_toggle title=”Should I do the settings for other effects before or after setting Red Secret?” open=”false” el_position=”first last”]
We recommend setting all other effects after Red Secret, with the exception of wah-wah and other modulation tools, such as chorus or flanger. However, everything is possible; do try out all options!
[/vc_toggle][/vc_column][/vc_row][vc_row][vc_column][vc_toggle title=”My guitar keeps sounding heavily distorted, even when the volume knob is turned very low.” open=”false” el_position=”first last”]
Turn down the pre-control
[/vc_toggle][/vc_column][/vc_row][vc_row][vc_column][vc_toggle title=”The sound is great, but too loud or too quiet on the whole.” open=”false” el_position=”first last”]
Use the post-control to reach your perfect volume.
[/vc_toggle][/vc_column][/vc_row][vc_row el_position=”last”][vc_column][vc_toggle title=”Red Secret is producing various unwanted background noises.” open=”false” el_position=”first last”]
Most of the time, unwanted background noises are caused by poor cables. Start by checking whether all cables are fitted properly, and try exchanging them.
This also applies to the internal cables, running e.g. from amp to box: they, too, can have a “buzz”. Because Red Secret enhances and intensifies all sounds, these can cause stronger background noises, too. Again, changing these cables might solve the problem.
Red Secret is practically free of background noises.
[/vc_toggle][/vc_column][/vc_row]